My question is- has anyone returned and actually gotten a refund?? I refuse to accept anything less than what I paid which was $72.00.The website is horrible and they have no customer service.

I paid $11.25 to return this waste of money and they still haven’t refunded me. Refilling the pool isn’t an emergency of you use a skim-a-round … Waste of money! They stole my money, plain and simple.Don't Order From This Company. Save your money and go with another company. I purchased 2 of them for my pool. We were out of town when product was delivered. ... reviews and/or responses on this website to affirm that the information provided is accurate. BBB remains operational and focused on serving our business community and our consumers throughout this crisis. don’t worry as the skim-a-round solves all sorts of such problems.

!I was skeptical about this product seeing all the other reviews. Skim-A-Round basket does not work as advertised. Now at 15 days they will not refund. The skim-around just wasn’t worse it, because my original skimmer baskets work just as well.I LOVE IT!!! Danielle Crawley, Vice President of Customer Service Wish I could give the product and the company/customer service a zero rating.This product does not work as advertised. We had a storm and naturally there were leaves and such in the skimmer baskets.

These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.Your trust is our top concern. Waste of money! Junk. I had to dig around the get them out. I tried it on the lowest setting and filled the pool to the max and still it didn't work. Danielle Crawley, Vice President of Customer ServiceMs. Really a fantastic product!! Went back to my oem basket. Watched the movie again on how to use it, was doing everything correctly, so I tried it again, same result. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.BBB Business Profiles generally cover a three-year reporting period.

Awful customer relations and policies...Do not buy from them!Wrote a review a month ago. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I did put the wrong size ring on the unit when I first used it but once I put the correct ring on which sealed the suction into the cylinder it worked perfectly.This product does not work as advertised, do not buy. The company certainly markets it, including on my Facebook feed, but they don't allow comments (I wonder why!).

They recommend removing flappers which I did. Please check out resources available to you at Customer Reviews are not used in the calculation of BBB RatingBBB Business Profiles may not be reproduced for sales or promotional purposes.BBB Business Profiles are provided solely to assist you in exercising your own best judgment. As of today's date, BBB has had no response.Skim-A-Round basket does not work as advertised. All your worries of the risk of pump running dry, or any leaks, clogs in the skimmer basket….

2 months later now I have to replace baskets and flappers because this product does not work. It does not create the swirling effect that they promote... even when you adjust your filtration suction levels. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. After trying all 3 rings at different heights I was left returning this item after 5 days. Plus, now I cant return it, because its been past 15 days. I took off my flapper and BOOM started right up and all of the noseeums floating on my pool were gone in less than an hour. Companies can't alter or remove reviews from ProductReview.com.au.I bought a skim a round, returned to sender next day. Took me a while to get the effect. BBB Business Profiles are subject to change at any time.

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