I think its a complete waste and I may have to buy another one because don't have enough patient to re-package such a heavy thing and send them back and also can't stay without a bed either.
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I have been sleeping on the floor prior to this..lol I will NEVER purchase anything from this company again!Recently bought this platform bed to go with a head board of similar finish but the actual product after assembly is quite different from what is shown.
Now the actual problem, this bed does not assemble at all.
44 South Shore Step One Platform Bed with Mouldings, King, Pure Black 3.4 out of 5 stars 175 Look at the picture attached and see the various pieces of platform doesn't align in a straight line and hence not all screws are in place to join it with the box below. Please take a minute to review our Sorry, but we can't respond to individual comments.Your feedback helps us make Walmart shopping better for millions of customers.We’re having technical issues, but we’ll be back in a flash.Sorry, this webpage requires JavaScript to function correctly. Learn more about our Returns Policy. Any mattress should fit nicely. I am so glad at the value of this bed! It is simply not aligned together. The box at the bottom (on top of which the platform sits) is actually very small then what is shown in the picture. My cat likes to dive under the edges and hide in the corner spaces..was hoping to avoid that :P
Our contact information is: 1-800-290-0465 / service@southshorefurniture.com
The screws are also being reject by the boards that sit on top of the frame to hold the mattress and have made the screw holes on those boards bigger because of that.
My husband and I have a combined weight of about 500 lbs and the bed has held up fantastic. Look at the picture attached and see the various pieces of platform doesn't align in a straight line and hence not all screws are in place to join it with the box below. It features beautiful buttoned headboard and footboard, all of which is completely covered in soft-to-touch velvet. EASY ASSEMBLY INSTRUCTIONS: All products come with a clear assembly document that will guide you through all steps. The moulding on this is very pretty, convenient so that you don't slam your knee/shin on sharp edges. For more information go to www.P65Warnings.ca.gov/furniture. They will not even replace 50% at one time and then replace the other 50% another time. Can support a total weight of up to 500 lb. We were at a bit of an advantage though because we had actually already built this exact same bed, in a full size, for my mother. Trust me, I am an engineer myself and know how things can be assembled and am pretty good with different views of an object (basics from Engineering Drawing subject). Bad/changes:
The overall assemble of the bed was a bit time-consuming and a bit confusing.
They bed didn't arrive until the Tuesday following.This bed seemed to be exactly what I wanted when I assembled the bed, but then I rearranged my room one day (after only having the bed for a little over a year) and I noticed that all of the H boards and M boards and E boards that hold the bed off of the ground were chipping and falling apart. No problem. Very nice design, very sleek, chic. It is simply not aligned together.
Now the actual problem, this bed does not assemble at all. Although it does not move around, it is VERY noisy.
Please enter in your email address in the following format: you@domain.com Dear Sir or Madam, thank you for taking the time to share your experience with us and we're sorry to hear that you are not satisfied with your finished product. This is the best possible combination with the given pieces. The best advice I can recommend is to take your time and label all of the pieces beforehand. However, let me gave you the link of the headboard : https://www.homedepot.com/p/South-Shore-Flexible-Brown-Oak-Full-Queen-Headboard-10519/300998050 I hope I answered well to your questions and if you have more questions or concerns, feel free to contact us.
View online or download South shore 3379 Assembly Instructions Manual. Dear Evelyn, thank you for taking the time to share your experience with us and we're sorry to hear that you are not satisfied with your finished product.
My husband and I have a combined weight of about 500 lbs and the bed has held up fantastic. Love...Elevate your bedroom with this queen size bed to give your sleeping space a rustic industrial feel. I mean the platform doesn't align with the base box. So small that I fear the actual platform might get de-attached if I use edges of the bed more. Select Option. 5-year limited : South Shore is Proud to stand behind this platform bed with storage drawer with an exclusive 5-year limited . Current selection is: QueenAvailable Options: Walmart Protection Plan, Expert Help
Create Your Perfect Bedroom
You know the style you want to come home to every night, and South Shore?s extensive collections of bedroom furniture give you a huge assortment of styles and options to choose from.The Basics Platform Bed is a perfect modern piece that blends with multiple other collections.
Sleek, Modern Design
The straight lines and beautiful moulding on the Basic Platform Bed from South Shore keeps things simple and clean - exactly how you want your bedroom to be. We both are absolutely in love with this bed frame and would recommend it. Sits about 3-5" off the floor.
Very pretty colour. This bed saved us a lot of money and it is very sturdy. Sturdier than we even thought. We hope that your son will enjoy it as much as you do. If you would like to share feedback with us about pricing, delivery or other customer service issues, please contactMost items come with a limited manufacturer’s warranty. I tried every combination possible but I couldn't fit the platform on the box as described in the manual.