We don’t anticipate any issues there, though we did not get to review the sleeper sofa and would want to know both how that’s installed and what mattress it’s using.This is probably a really nice sofa to fall asleep on, but outside of that we don’t think it competes well due to its lack of stability (we made that word up).At $599-$5,996 with the 2 piece chase coming in at $2,398-$3,598 we think it’s way too expensive for what it is.DISCLAIMER: Owner of FurnishedReviews.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com © FurnishedReviews.com You are truly a valued customer! Harris Corner Sectional. This was 14 hours before item was going to arrive at home. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. How can I return it?! I will be sharing this with everyone I can. Then, if you have their credit card, you get a lot of money back in rewards. Try purchasing it from Crate and Barrel, Rove Concepts, CB2. Get trending consumer news and recalls Harris Sleeper Sectional w/ Storage ... Why West Elm? Enjoy reading our tips and recommendations.A link has directed you to this review. It is now August 3, and they said that it would be here between August 18-22. It has a slim and low-back profile, so it doesn’t look bulky at all or take up too much space visually. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers.Copyright © 2020 Consumers Unified LLC.
I would never recommend this to anyone - I am extremely upset, frustrated, and lastly, without any furniture for my new home after a ten thousand dollar investment.West Elm is a branch of Williams-Sonoma, Inc., that was founded in 2002. On top of that, I have paid for them in full and today I was told that the dresser is showing as already shipped and received - this after I've heard 100 times that the order will be shipped all together when they have all the items (up until now the 'hold-up' has apparently been the headboard). After long shipment delays, that I was willing to attribute to COVID (even though other companies didn't seem to have the delays West-Elm did) I tried to call and have the shipping address changed for items that had yet to be shipped, as my husband and I were moving and never anticipated a lighting fixture (that was supposedly in stock) taking months to deliver. Everything out there seems to either be made in China, or super expensive. By March it looked as if the middle cushion was years old with cracks and peeled leather. They sent a confirmation with a delivery window. I saw that the furniture was enroute to the delivery center on July 14. So if you have a few months (maybe) to wait for your furniture and can drop anything at any time for them to arrive then maybe West Elm is for you, but I would use any other furniture store and will give you better quality furniture for the price and will actually arrive when they say.I purchased two chairs and a table from West Elm. At this point I just want my money back. After contacting customer service they said they would send a new shelf once I sent back the defective one. So I call customer service on Monday and, after being passed around, was finally told that my order never arrived at my local hub so they couldn't deliver it. $3,476.80 - $5,036.80 $4,346.00 - $5,996.00 . About 2 weeks later, I received a text to schedule my delivery. Then I called again recently, went through the entire process again, just to be told a week later via email that our request doesn't fit their parameters. The customer service agent lied to me and told me she changed the shipping address to our new address, but it did not change, and even though I called back several times to confirm, as the item was not arriving, each new agent confirmed this change. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Whats people lookup in this blog: Shelter Sofa West Elm Review; Shelter Sleeper Sofa West Elm Reviews; Shelter Queen Sleeper Sofa West Elm Reviews After that day, whenever we would call they'd say, "It's not in our hands. The first incident involved a shelf. This kind of style would be great in a small space or apartment, since it has an airy and minimal look. I have a feeling I have many more customer service calls in my future until I get my ~$1500 refunded... Never ordering from this company again.West Elm makes beautifully designed furniture, but the actual quality of furniture is average. Get buying tips about Furniture Stores delivered to your inbox. So why didn't they call to tell me that?? The delivery was on time and clean and careful and when they brought in my buffet and it felt crowded, I just asked them to please take it back.
I am sure if they would have reached out to the maker the time we had called, we could have stopped the production but they didn't.I mean it was a big purchase for our first home, we never expected the service to be this bad. I received a call the day before in late evening that they don’t have item now. Finally, the person who bought our house dropped the item off to our new house because it was shipped to the old.This is NOTHING compared to what I am going through now - almost four months after my initial orders. The Urban Sectional from West Elm comes in a variety of sizes and styles including a “build your own” option, from 2 piece chaise sectionals to L-shaped 3 pieces and even a sleeper sectional with a storage compartment in the chaise seat. The woman says I should receive an email regarding my refund. They are all polite but have no ability to help.
All Rights Reserved. That's right, like another reviewer here, I was appalled that they wanted me to go through the motions of returning a defective item during a pandemic (I sent them pictures). Whats people lookup in this blog: West Elm Andes Sofa Review; West Elm Andes Sectional Sofa Review; West Elm Andes Sofa Bed Review In addition, I was able to cancel an order that was revealed to be out of stock (after I ordered) and had a delivery time several months away. At your convenience, please email us at support@westelm.com with your order details and we'll be in touch.So I had two negative experiences ordering from West Elm in the past couple months.