They come in a variety of colors in the upholstered version and come in a non-upholstered version as well.At $99-$149 you might do well to check out some other options such as the GDF Studio chairs below, but at the $75-$105 they frequently go on sale for — and a staple gun for when the fabric starts getting loose — we think you’ll have chairs which will last you for a very long time at an incredible price.DISCLAIMER: Owner of FurnishedReviews.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com © FurnishedReviews.com By late January 2020, the middle cushion was wearing far faster than the rest of the couch. This couch in INSANELY comfortable, but the leather is so cheap and our new couch looks like a piece of garbage. Sort & Filter .

Customer service for West Elm is ATROCIOUS.We called months ago and spent roughly 30min on the phone with a service rep who then apparently never escalated our request. I received a call the day before in late evening that they don’t have item now. When I finally got around to hanging the second shelf I found that it wasn't square (the vertical bracket and horizontal shelf are one piece), so anything placed on the shelf would slide off. Get trending consumer news and recalls

The second incident came when I ordered a table on July 14th. After putting up the first one, satisfied, I unboxed the second and discarded the packaging. If I did that in my line of work I would be out of a job. Be the first one to find this review helpful Failing Customer Service/Inaccurate Order Cancellation/Slow Delivery.

Desk Chairs. I ordered two. Slope Leather Swivel Office Chair.

After that day, whenever we would call they'd say, "It's not in our hands. Ninety percent of their products are designed in-house from organic and sustainably sourced materials.The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. Review #748298 is a subjective opinion of poster. I ordered a desk unit and two side bookshelves. Now in the most recent catalogue they have the old price but appear to offer the chair for additional 30% off. ... Harmony is our most comfortable sectional ever, thanks ... Harmony is our most comfortable sectional ever, thanks to its deep, low-lying seat, plush cushions and go-anywhere lumbar and throw pillows. Plus delivery was all within a … There are a lot of chairs out there these days with this sort of stylistic approach, but we think the West Elm version is clean and is a nice representation. Add more seating to your living room and make your space cozy and inviting. The delivery was on time and clean and careful and when they brought in my buffet and it felt crowded, I just asked them to please take it back. Find modern home office chairs that coordinate with our contemporary office desks.

I quickly ordered the same chair and matching ottoman with the thought that I would return the original one we had purchased upon receipt. Thank You for Your Reply! Find modern home office chairs that coordinate with our contemporary home office desks.

I didn't want to cancel the order just wanted to change the fabric. Will stay away from this company in the future.I have wasted countless hours on the phone and stressed out with this company! They sent a confirmation with a delivery window. Also the call centre staff was so rude and insensitive. Desk Chairs. Have ordered from other companies before like this and they always, ALWAYS let you know when the item has shipped. What can we help you with? How do I know I can trust these reviews about West Elm?

How can I return it?! Any opinions on West Elm furniture? In other words, they are saying it takes over a month to go from LA to Boise. A solid wood frame, a sleek and timeless design, and comfortable to boot, they’re an incredibly practical purchase. Its sturdy, contract-grade frame is designed to be extra durable, while deep cushions provide sink-right-in comfort. The West Elm phone rep was courteous, responsive and refunded my money for that purchase. The classic café upholstered chairs are constructed with a solid wood frame. Harmony Down-Filled Chair … What happened? What happened?

Compare Sent all chairs back and still am waiting for a refund of of $1200 .