It should have been new.

The box showed signs of being opened and plastic bag that should have been over unit was balled up and in the bottom of the box?

If your dehumidifier is no longer pulling water from the air and you have verified that the ambient room temperature is above 65 degrees Fahrenheit, then the unit’s compressor may not be running.

Looks like this whole batch was defective/used returned units. Hold times are long. bought another one this year at costco for a different location and it’s working fine as well.

Have to send it backI also received a used, defective unit unknowingly.

The first one I had for a few days. Find the most common problems that can cause a Whirlpool Dehumidifier not to work - and the parts & instructions to fix them.

If all of the other components are working properly, use a multimeter to test the compressor for continuity. The compressor is a pump which compresses the refrigerant and circulates the refrigerant through the evaporator and condenser coils. Cant adjust humidity level or time start/stop function. Make sure the drain hose is free of kinks, knots, and verify the liquid able to flow through the hose.

Start doing it yourself with the confidence that comes with 100+ years of experience.

The  "PUMP" LED indicator should be illuminated on the control panel to indicate it is activated. To determine if the humidistat is defective, use a multimeter to test it for continuity. This Whirlpool Energy Star 70 pint dehumidifier, Model# WDH70EAPW is a large capacity unit with up to 3800 sq.ft of coverage.

Dehumidifier Pump Troubleshooting - Hisense 70 Pint - YouTube To determine if the bucket switch is defective, use a multimeter to test it for continuity. We greatly appreciate your patience during this time.To be properly configured for the internal pump to remove the water from the bucket the drain hose must be connected to the drain adapter on the rear of the unit and the "PUMP" button must be activated. Whirlpool 70-Pint ... bought one from costco at a higher price well over a year ago and it is still working fine to remove water. They are as follows: No voltage to the pump.

Free repair advice! It’s the same model number. Also, automatic pump adapter and hose not in box (the main reason I bought this unit) .

If you read several of the newer reviews on Costco it seems like this is a common occurrence. woot’s price looks pretty good.There is only one review of this unit on Amazon and they gave it one star.I am on my second one from Costco. Dehumidifier With Built-In Pump Is Not Removing Water .

The bucket will always contain some water while in this mode. Before replacing the compressor, first check all of the more commonly defective components. If this occurs unplug the power cord from the power outlet and inspect the drain hose. If the humidity sensor is defective, the dehumidifier will not run.

Have not tried the pump feature on either though.

Whirlpool 70-Pint Dehumidifier. To troubleshoot this dehumidifier part, check to see if there is air coming through the grille.

The pump will not turn on until the bucket is nearly full.

If the compressor does not have continuity, replace it. The unit was advertised as “New” but it was obviously used based on the condition.Same situation here. First thing the dreaded “E1” code shows on the display. Cant adjust humidity level or time start/stop function. If the E5 error remains the dehumidifier may require service.

Instead I will not buy from you again and make sure my 400 facebook followers know to not buy from you either.A lot of the time if I get something (ANYWHERE) which has issues, I’ll be asked to return it before I receive a refund.I guess my point was that I paid for a good product. Also, bar code on box indicated “Costco”?Hi there. The compressor is a pump which compresses the refrigerant and circulates the refrigerant through the evaporator and condenser coils. Sorry about that. Received this last Friday and showing me error code “E1” when i turn on which means can’t adjust humidity level. Hold times are long.

Woot accepted the return with no issues but it was disappointing nonetheless and I had to spend more money to buy the same unit new at Costco.Chalk me up to the “received used unit that does not operate correctly”.

1 Answer Dehumidifier is not collecting water, fan working, compressor sounds like it working. First thing the dreaded “E1” code shows on the display.

Start doing it yourself with the confidence that comes with 100+ years of experience. From a browser, use the Another defective unit received here, contacted customer service. The compressor is the pump that circulates the refrigerant through the evaporator to … Whirlpool 70-Pint Dehumidifier.

bought another one this year at costco for a different location and it’s working fine as well.

I am giving it one more try, I paid $170 at Costco.

The drain pump then will turn on and empty the bucket when it is full. Its an excellent price for 70 pints with a built in pump but I fear it might be too good to be true.You won’t find this size for less or close. Other than the pump going out it has done a good job of keeping the basement dry.Man this is a really good deal, but having a hard time pulling the trigger since spending over $500 on prime day…Received unit yesterday. Before replacing the compressor, first check all of the more commonly defective components.

Received unit yesterday.

The Whirlpool Energy Star 70 pint dehumidifier is a large capacity unit with the ability to remove up to 70 pints of moisture from the air every 24 hours.

After at least 30 seconds of being unplugged from power plug the power cord back into the outlet and retest the system.